Privacy Policy

1. Who We Are

Buy Any House (“we”, “our”, “us”) is a property-buying company that provides fast, fair, and hassle-free house sale solutions across the UK.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: info@buyanyhouse.uk
Telephone: 01926 888 111
Address:

Trinity Court
Church Street
Rickmansworth
WD3 1RT

2. Information We Collect

We may collect and process the following types of personal information:

• Contact details: Name, telephone number, email address, and postal address.
• Property details: Property address, type, and information relating to the sale.
• Communication data: Enquiries, messages, and correspondence with us.
• Technical data: IP address, browser type, device information, and website usage through cookies and analytics.

3. How We Use Your Information

We process your personal information for the following purposes:

• To provide property valuation and house buying services.
• To communicate with you regarding enquiries, offers, and sales.
• To improve our website, services, and customer experience.
• To comply with legal and regulatory requirements.
• For marketing purposes (only if you have given consent).

4. Lawful Basis for Processing

We will only process your personal information where we have a lawful basis, which may include:

• Contract – to fulfil our obligations in providing services.
• Consent – where you have agreed to receive marketing communications.
• Legitimate interest – for business purposes, such as improving our services.
• Legal obligation – to comply with applicable laws and regulations.

5. Sharing Your Information

We will never sell your personal data. However, we may share information with:

• Professional advisers (solicitors, surveyors, or financial experts) to complete property transactions.
• Service providers (IT, hosting, or marketing support).
• Regulators, government bodies, or law enforcement if legally required.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, alteration, or disclosure.

7. Data Retention

We will retain your personal information only as long as necessary for the purposes stated in this policy or as required by law. Once no longer needed, data will be securely deleted or anonymised.

8. Your Rights

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data (subject to legal obligations).
• Object to or restrict processing of your information.
• Withdraw consent to marketing at any time.
• Request transfer of your data to another provider (data portability).

To exercise your rights, please contact us using the details in Section 1.

9. Cookies and Tracking

Our website uses cookies and similar technologies to improve functionality, analyse website usage, and deliver a better user experience. You can control cookies through your browser settings. For more information, see our Cookie Policy.

10. Third-party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

12. Complaints

If you have concerns about how we process your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk
Telephone: 0303 123 1113